September 23, 2017

 

 

Canadian/US Home-Class VoIP 9-1-1 Service

Who
Any Voice over Internet Protocol (VoIP) subscriber who resides in Canada or the United States but is unable to receive proper VoIP 9-1-1 support from their VoIP provider.

What
Real, CTRC & FCC-compliant 9-1-1 service that rings directly to an emergency call centre. This is not simply re-routing to your local police non-emergency number like many providers set up and refer to as "9-1-1 Dialing." Emergency responders will be advised of your last known address when the call is connected.

When
Service can be provisioned and active in one to two weeks. There is a verification process in place which relies on Canada Post's delivery times from Victoria, BC to your location.

Where
This service can reach emergency services anywhere in Canada and the United States. When travelling, address updates are transferred to the emergency services call centre within 24 hours, and on the same day if submitted before the end of business hours.

Why
You never know when you might need an ambulance or fire department in a hurry. When faced with an emergency situation, it may be difficult to remember the right phone number to dial. Also consider house guests, children, or babysitters may dial 9-1-1 in an emergency and may not remember the house address. Digital Conceptions' Home VoIP 9-1-1 ensures operators will always have your last known address available in these situations.

Pricing & Terms - Canada
The Home VoIP 9-1-1 service is $28 Canadian Dollars per year. This includes service for one phone number. Additional phone numbers can be added an additional $25.00 per year. Payment is accepted by PayPal only and is non refundable. There is a one-time $5.00 charge per each new number or each time your number changes.

Pricing & Terms - USA
The Home VoIP 9-1-1 service is $25 US Dollars per year. This includes service for one phone number. Additional phone numbers can be added an additional $25.00 per year. Payment is accepted by PayPal only and is non refundable. There is a one-time $5.00 charge per each new number or each time your number changes.

How

  1. Subscribe to the service with PayPal by following the link below
  2. Instructions will be emailed to you on how to complete test calls from your end devices to our SIP server. You must complete this testing before service can be activated.
  3. An activation code will be mailed to your physical address. Once this code is received and testing has been completed, you can promote your account to LIVE.
  4. A confirmation will be emailed to you and your VoIP 9-1-1 service will now be fully functional.

CanadiansAmericans

Related Services
AcroVoice offers residential VoIP service that includes this 9-1-1 support. Alternatively, if you are a service provider and/or have several telephone numbers that need service, it may be worthwhile to review our business-class VoIP 9-1-1 offerings.